Shipping policy

Thank you for shopping with us. As all of our jewellery is personalised and made to order, please review our shipping information below carefully before placing your order.

Processing Time (Personalised Orders)

All personalised items are custom-made specially for you.

⏳ Processing time: 2-4 weeks. 
(This includes production and quality checks before dispatch.)

Please note that processing times may be slightly longer during busy periods such as holidays, sales, or peak seasons.

Shipping Time

Once your order has been dispatched, estimated delivery times are:

• UK: 7–14 working days

Shipping times are estimates and may vary due to customs, local postal services, or unforeseen delays.

Total Delivery Time

Total delivery time = Processing Time + Shipping Time

Because our items are personalised, please allow adequate time when ordering for special occasions.

Tracking Information

Where available, tracking details will be provided once your order has been dispatched. Please allow a few days for tracking updates to appear.